Contech BPO’s office building, including the production floor, has been certified as zone 4 earthquake resistant with all of the necessary safety features. Contech BPO is divided into three well-defined zones (Front Office & Admin, Production, and Network) with protected and non-protected areas.
Secured fire wall based network allows the network to connect to the hospital or client servers with a secure VPN and is protected by Sonic WALL TZ 300 (HA) firewalls. The entire network is protected by Sonic WALL's Unified Threat Management, including Gateway Anti-Virus, Anti-Spyware, Intrusion Prevention, and Content Filtering to stop viruses, hackers and other threats. Servers are behind the firewall to protect them from external and internal attacks. User based access rights to optimize internet usage. Secured and dedicated server policy management for different divisions, which is accessible only by authorized team members.
Computers have scheduled lock timings for computer screens. Public areas do not have access to the internal network. All users have centrally managed antivirus software for regular updates of virus definitions. Policy based availability of access to internet. Each computer has a unique number and barcode to keep track of performance issues/complaints.
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